Chatbots have been around for quite some time, but their technology has gotten better with advances in artificial intelligence (AI). In fact, it’s possible for chatbots to interact with customers in ways that increasingly mimic human-to-human interaction.
Rolled out the right way, chatbots can energize your digital strategy by offering recommendations, facilitating purchase decisions, responding to customer queries, and collecting analytics. To help you get started with your own chatbot, we’re bringing you 10 ways to incorporate chatbots into your digital strategy.
Sales Representatives: While chatbots are useful for answering customer queries, you can go a step further by using them as […] Read more