The Future of Chatbots in Social Media

The Future of Chatbots in Social Media

2.5 billion people currently use social media, and businesses want to connect with their share in a meaningful way. How are they going to do it? One way is by utilizing AI chatbots in social media. It is the future of social engagement with intelligent value for any business looking to gain more traffic from their social networks.

Did you know that social media use in the U.S. is estimated to grow to an astounding 264 million by 2021? That is a lot of potential social connections to make.

Artificial intelligence has been a trending topic this year, and the technology is […] Read more

Why Your Business Needs a Facebook Chat Robot

Why Your Business Needs a Facebook Chat Robot

An increasing number of small businesses are realizing that conventional marketing practices aren’t as effective in the digital age. There are simply too many cost-effective online tools that bring better ROI. And at the forefront of these tools sit chat bots.

Chat bots give companies the ability to communicate with consumers in a human-like way, without using actual humans. Between customer service and brand engagement, the bots can revitalize your marketing.

Even if you’re running a small business, the bots are still worth your investment. An astounding 80 percent of small businesses say they’ll use chat bots by 2020. Social media is […] Read more

The Difference Between Artificial Intelligence Chat Bots and Rule Based Bots

The Difference Between Artificial Intelligence Chat Bots and Rule Based Bots

Technology is reshaping how nearly every industry does business. The digital era is upon us, and chat bots, in particular, are playing a large role. The bots have taken off recently and exploded onto the digital marketing scene, but their quick rise means not everyone is clear on exactly how the bots function.

As it turns out, not all bots are created equal. Two main types of chat bots exist, with each serving their own unique purpose. We’re breaking down the difference between an artificial intelligence chat bot and a rule based bot so you have the basics covered.

Battle of the […] Read more

Chatbots: Real Potential or Nothing but a Fad?

Chatbots: Real Potential or Nothing but a Fad?

Imagine having customer service representatives who are on duty around the clock, who cheerily greet and tend to patrons, who make prudent recommendations in a non-aggressive manner, and who don’t get paid.

Sound too good to be true? Chatbots, computer programs with artificial intelligence (AI), are making that dream a reality. The bots are designed to engage in human-like conversation that can replace traditional customer service representatives. They’ve quickly gained popularity and are becoming essential to any brand.

Part of the reason the bots have grown so quickly is the backing from tech behemoths like Facebook and Microsoft, who have thrown their […] Read more

How to Pick the Best Artificial Intelligence Bot for your Business

How to Pick the Best Artificial Intelligence Bot for your Business

If you work in sales or marketing, artificial intelligence is a term you’ve probably heard a lot, and with good reason. AI is the future of small business success. Chatbots alone are predicted to save their users over $8 billion by the year 2022. How? There are several different ways businesses can use AI to their advantage. If you’re considering AI for your business (and you should be), it’s important to know its most effective applications.

The Different Kinds of Chatbots

Chatbots are a common form of AI, and they aren’t going anywhere soon. However, many people don’t realize how many different […] Read more